1. Introduction

Welcome to KoddaX. By accessing or using our website, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, customers, and users of KoddaX. If you do not agree with any part of these terms, you must discontinue the use of our website and services immediately.

KoddaX is an e-commerce platform offering gadgets, accessories, tools, and related products across Bangladesh.

2. Acceptance of Terms

By placing an order, browsing the website, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. KoddaX reserves the right to update, modify, or replace any part of these terms at any time without prior notice.

3. Eligibility

To place an order or use any service on KoddaX, you must:

Be at least 18 years old, or
Have parental or legal guardian permission,
Provide accurate and complete information during checkout.

We reserve the right to deny service to anyone for any reason at any time.

4. Use of Website

You agree to use our website only for lawful and authorized purposes. You agree NOT to:

Interfere with website functionality, servers, or security systems
Use bots, scrapers, or automated tools
Copy, reproduce, or misuse any content from KoddaX
Provide false, misleading, or incomplete information
Engage in fraudulent activity or abuse our services

Any violation may result in suspension or termination of service.

5. Products & Descriptions

We strive to display accurate product information; however:

Product images may vary slightly due to lighting or screen differences
Specifications, features, and designs may change without notice
Prices may be updated at any time
Stock availability is subject to change

KoddaX is not responsible for typographical errors, pricing mistakes, or inaccurate product data resulting from system errors or human oversight.

6. Pricing & Availability

All prices are listed in Bangladeshi Taka (BDT).
Prices and availability may change at any time.
In case of incorrect pricing or system errors, we reserve the right to cancel any order, even after confirmation.

7. Order Placement & Verification

After placing an order:

A confirmation SMS/e-mail may be sent.
A phone call verification is mandatory for order approval.
If you fail to receive or respond to the verification call, your order may be cancelled.

KoddaX may decline or cancel orders due to:

Incorrect pricing
Stock unavailability
Suspicious or unverifiable information
Fraud detection
Delivery location issues

8. Payment Methods

KoddaX accepts the following payment methods:

Cash on Delivery (COD)
20% Advance Payment via: bKash, Nagad, Bank Transfer

Advance payments must be verified before dispatch. KoddaX is not responsible for delays caused by payment verification failures.

9. Shipping & Delivery

We deliver orders nationwide across Bangladesh using:

Pathao Courier
Steadfast Courier

Delivery timeline:

3–5 business days (depending on location and courier load)

Important delivery conditions:

KoddaX is not responsible for courier delays, loss, or damages caused by third-party logistics.
Customers must provide accurate delivery details.
If the customer is unavailable during delivery, the order may be returned or cancelled.
Additional courier charges may apply based on courier company policy.

10. Order Cancellation by KoddaX

We reserve the right to cancel orders due to:

Incorrect or incomplete address
Inaccurate contact information
Failure to verify the order
Out-of-stock products
Technical errors
Fraudulent activity
Pricing mistakes

If a payment was made in advance, the refund will be processed as per our Return & Refund Policy.

11. Cancellation by Customer

Customers may request order cancellation before dispatch by contacting our support team. Once shipped, orders cannot be cancelled.

12. Intellectual Property Rights

All content on KoddaX—including but not limited to:

Text
Images
Product photos
Graphics
Branding
Logo
Website layout

—are the exclusive property of KoddaX and protected under copyright laws.

Unauthorized use, reproduction, distribution, or modification of our content is strictly prohibited.

13. Limitation of Liability

To the fullest extent permitted by law, KoddaX shall not be liable for:

Any indirect, incidental, or consequential damages
Loss due to courier delays or errors
Technical issues, system failures, or service interruptions
Misuse of products by customers
Losses arising from third-party links, apps, or payment gateways

Your use of our website is at your own risk.

14. Third-Party Links & Services

Our website may contain links to third-party websites or services that are not controlled by KoddaX.
We do not guarantee the safety, quality, or content of such external websites.
You access them at your own risk.

15. Privacy & Data Use

Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.

16. Customer Support

For assistance, complaints, or inquiries, contact us at:
support@koddax.com

For full details, please refer to our Support Policy Page.

17. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Bangladesh.
Any legal dispute shall be handled within the jurisdiction of Bangladeshi courts.

18. Amendments to Terms

We may update or modify these Terms & Conditions at any time.
Any changes will be effective immediately upon posting on our website.
Continued use of the website means you accept the updated terms.

19. Contact Information

For questions regarding these Terms & Conditions, please contact:
support@koddax.com

Last Updated: 22-11-2025

Terms & Conditions — KoddaX